Terms of Sales


Pizzaovens.com does not offer credit terms. Acceptable forms of payment include Cash, Check, ACH, Money Order, Wire Transfer, Visa, Mastercard and Discover. Pizzaovens.com reserves the right to charge a 3.5% handling fee on all orders paid via credit card. Purchase Orders are only accepted for pre approved accounts. All items, including applicable shipping charges must be paid in full prior to shipment.


Shipping or Delivery dates are approximate. Pizzaovens.com will not be held liable for failure to delivery due to strikes, suppliers' delays, changes requested by the Buyer, or any causes beyond its control. Pizzaovens.com will not be liable for loss of revenue due to delayed delivery or installation of equipment.


Pizzaovens.com reserves the right to ship via any responsible carrier. All shipping expenses are payable by the buyer and will be included for payment on the final invoice. Any claims arising as to shipping charges shall be resolved between the carrier and consignee.

Unless otherwise stated, the purchase price is F.O.B. Place of shipment and excludes skidding or crating for shipment.

Once full payment for merchandise and freight is received, Pre-Owned items will be made ready for shipment, and orders for new equipment will be placed into production.

Items are shipped Common Carrier or UPS. Once your item is placed on the truck for shipment, it is no longer the responsibility of Pizzaovens.com.

Once the item has shipped, you will be notified and given the pro/tracking number of the shipment. Large items are delivered via a Common Carrier truck and it will be the responsibility of the customer to provide a fork lift to off load large pieces of equipment at the delivery site.


Claims for damage in transit must be made by the consignee with the Carrier. Pizzaovens.com assumes no responsibility for damages while in transit.


Pre-Owned Equipment that is in stock can usually ship within 4-6 days of receipt of full payment.

New Equipment availability is determined by the Manufacturer and usually ships within 2-6 weeks form date of payment.


Prices stated/quoted are in United States Dollars and do not include any Federal, State or Local Taxes, which are in addition to the purchase price and must be paid by the Purchaser where applicable.

California State Sales Tax will be added to all purchases that will ship to a California State Address, or that will be billed to a California State Address.

All other taxes, domestic or abroad, are the sole responsibility of the purchaser.

New Equipment Manufacturers reserve the right to charge and collect for sales tax in any State that they have representation in. These taxes will be the sole responsibility of the end user.


Prices are stated/quote in US Dollars. Prices subject to change without notice.

Dealers may receive up to 10% Discount on Pre-Owned Equipment and up to 5% off of New Equipment. To receive a dealer discount, you must be a registered dealer with Pizzaovens.com and provide your resale sales certificate.


Buyer shall compensate Pizzaovens.com for any items not stocked. Buyer shall also compensate Pizzaovens.com for special labor, material costs, special engineering etc. on all cancelled orders. Pizzaovens.com reserves the right to charge the buyer a 30% restocking fee on any cancelled orders, along with any additional fees charged by the manufacturer on new equipment orders. All cancelled orders paid via credit card may be subject to an additional 3.5% handling & processing fee.


All USED/Pre Owned Equipment is sold AS IS, but guaranteed to be in working order to our end user customers unless stated otherwise.

If the equipment does not work when it is delivered, Pizzaovens.com will provide service/parts to make the machine work properly. Used Equipment may not be returned. Returns authorized by the company must obtain a pre-authorization # and have prepared the applicable forms or the returned item will be not be accepted at our facilities. A restocking fee may be applicable.

No Warranty or guarantee of any kind is applied to equipment purchased by dealers for resale.

In addition, USED Equipment is sold with a 30 day parts only warranty, unless otherwise specified. New Equipment will follow the Manufacturer's Warranty.


It shall be the Purchaser's responsibility to ensure that any equipment purchased from Pizzaovens.com is the correct make and model ordered and fits all specifications needed. The Purchaser must ensure that each item is installed and operated in a proper and safe manner. Purchaser also acknowledges that it may have to install or change guards, safeties, warnings or other components to ensure that the machine will conform to all laws, regulations, ordinances, codes, insurance requirements and industry standards. Purchaser agrees to defend, indemnify and hold harmless Pizzaovens.com from and against all suits, claims, costs and expenses, including attorneys fees, for personal injury, death, property damage or loss revenue arising from the purchase, ownership or use by the Purchaser, Purchaser's agents, employees or independent contractors of the equipment purchased. In the case of legal action or dispute under this agreement, this contract shall be governed by the laws of the Commonwealth of California and jurisdiction will be in the courts of the Commonwealth of California and Pizzaovens.com reserves the sole right to waive jurisdiction.


All quotations are made for immediate acceptance and are subject to withdrawal, change or prior sale without notice.

A signed quote by the purchaser is a contract to purchase.


Used Equipment may not be returned.

New Equipment Returns must follow the Manufacturer's / Supplier Return Policies. Many Manufacturers charge up to 35% for restocking fees. Original shipping costs will not be refunded. Where original shipping was included free or at a promotional rate, actual shipping costs will be deducted from any refunds issued.


Refunds will be issued upon receipt and inspection of returned items via the original payment type. Certain fees may be applicable, including but not limited to restocking fees, handling & processing fees & return shipping fees.