The Hatco Pass-Through Pickup Pod™ MPT Series is a smart, self-service food pickup locker system designed to streamline restaurant takeout and third-party delivery operations. These pass-through units allow kitchen staff to place completed orders into secure cubbies from the back-of-house while customers or delivery drivers retrieve them from the customer side using QR code access or a secure SMS link. Powered by Minnow™ technology, the system helps automate order pickup, reduce lobby congestion, minimize pickup errors, and improve the overall takeout experience. Each unit features eight secure cubbies with antimicrobial surfaces, energy-efficient LED lighting, and IoT-enabled connectivity. Available in both ambient and heated models, the Pickup Pod keeps orders fresh and secure until pickup while providing a fully touchless and efficient retrieval experience.
Smart Automated Pickup System
• Designed to automate customer and third-party delivery order pickups
• Pass-through design allows operators to load orders from the kitchen side
• Customers retrieve orders through QR code scanning or SMS access links
• Eliminates pickup mistakes and reduces front-of-house congestion
Touchless Digital Access
• No mobile app required for customers or operators
• QR code and SMS-based order retrieval system
• Compatible with any delivery service platform
• Optional integration available with Toast and Square POS systems
Food Holding Performance
• Available in ambient or heated configurations
• Heated models operate between 140°F and 185°F (60°C to 85°C)
• Heated cubbies can also operate in ambient mode
• Designed to keep orders fresh and secure until pickup
Locker Construction & Hygiene
• Eight individual cubbies for organized order staging
• Antimicrobial powder-coated surfaces help inhibit bacteria and microbial growth
• Energy-efficient 5000K LED cubby lighting improves order visibility
• Rear door handles allow operators to access cubbies with minimal contact
Connectivity & Smart Integration
• IoT-enabled cloud-based system
• Connects via Cellular, WiFi, or CAT-5/6 network connections
• SaaS cloud service enables system management, user interface, and analytics
• Does not require POS integration to operate
Installation & Design Options
• Standard charcoal powder-coated finish
• Optional designer colors including Bronze and PVC White
• Adjustable feet included for leveling
• Wall mounting brackets included for secure installation


- Model:
- MPP-8PT
- Product Series:
- Pass-Through Pickup Pod
- Dimensions:
- 32.22"W x 24"D x 80.53"H
- NOTE:
- Hatco Pickup Pod does not require a customer mobile app or needs to be integrated with a POS. Works with any delivery service. Toast and Square integration is available.
- Cubby Dimensions:
- 13.58"W x 20.64"D x 14.5"H
- Power Type:
- Electric
- Cord Length:
- 6 ft (1829 mm)
- Plug Type:
- NEMA 5-15P
- Temperature Range:
- Ambient Styles
- Number Of Cubbies:
- 8
- Voltage:
- 120
- Watts:
- 90
- Amps:
- 0.4
- Warranty:
- Warranty Consists of 24/7 Parts and Service Assistance (U.S. and Canada Only).
For complete product specifications and to download the file, please click below.
